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Support

A question? We answer fast

Message the Velora bot on Telegram. It answers right away. If it gets stuck, someone from the team takes over.

The team answers Monday to Friday, 10am to 6pm (Paris time).

Write to support@velora-hq.com

Quick answers

How much does Velora cost?

€150 excl. VAT per creator per month, cheaper from 5 creators. 20 % off on yearly billing, and the price keeps dropping the longer you stay. Your creators pay nothing. Details on the Pricing page.

How do my creators join the app?

You invite them from the console. They get an e-mail, install the app, then tap the link or type your agency code. Your logo and colors show up at once.

How do I connect Infloww, MYM or Reveal?

In the console, open Integrations and follow the platform's guide. Five to ten minutes each.

I lost access to my account

Use "Forgot password" on the sign-in page. Lost your two-factor access? Write to support from the account's e-mail. We check it's really you, then reopen access.

How fast do you answer?

The bot, right away. The team takes over Monday to Friday, 10am to 6pm (Paris time).